12 Jun 2024

Homecare provider opens new branch in Penrith

A homecare provider has opened a new branch in Penrith and hopes to recruit between 30 and 50 extra members of staff during 2024.

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Westmorland Homecare’s Penrith branch, based at 2 Penrith New Squares in the town, covers Penrith, Appleby, Shap and surrounding Eden villages.

“There is definitely a need for further quality care services in this rural area,” said Charlotte Cooper, the care manager of Westmorland Homecare’s Penrith branch.

Westmorland Homecare provides hundreds of hours of care each week to enable vulnerable and often frail people over the age of 18 to live independently in their own home.

Its services include homecare, such as help with housekeeping and meal preparation, and personal care, which includes help with medication, dressing, bathing and living their life to the full.

The new branch reflects the continued growth of Westmorland Homecare Limited, which was founded in 2017 by Doctors Josh Macaulay and Chris Moss and director Russell Crossley. Both doctors had experience of caring for people in their NHS roles as an A&E doctor and anaesthetist. Russell’s specialities are in business but he also has a lifetime of experience in care.

The company now has branches at South Lakeland; Lancaster and Morecambe; Poulton, Fylde and Wyre; Preston; and Penrith.

“The Penrith branch has the same ethos as the rest of the company,” said Charlotte. “We believe that every individual should be free to remain in their home as long as they wish and should continue to be as active and independent as possible and to have rich and fulfilling lives.

“We put excellent care and support at the heart of everything we do with clients and also with our staff. Westmorland Homecare accomplishes this by paying our staff competitive rates and by providing continuity of care and professionalism.”

She said all clients benefited from continuity of care by having the same pro-active homecare assistants visiting them at home and times of visits remained consistent.

Charlotte has worked in the care sector for eight years. She started as a homecare assistant, gained her apprentice diplomas at Level 3 and Level 5 in Health and Social Care and has previously worked as a deputy care manager.

“I got into the care sector because my grandmother suffered from multiple sclerosis,” said Charlotte. “Having had someone close to you needing homecare gives you a deep understanding of what was important for them when they were being cared for and what you want for your relative.

“I have a real passion for care and at Westmorland Homecare we treat every one of our clients as if they were a member of our own family.”

She added: “We are currently looking to accept new client care packages. The packages that we provide are tailored and we can offer services such as help around the home, supporting with medication, meal preparation and assisting with complex care.”

The Penrith branch will hold an open event with coffee and cake at its office from 10am-2pm on Friday, June 14, for everyone in the community to get to know the staff and the services offered.

“It will be an opportunity for anyone to come along, ask any questions they might have and to meet the team,” said Charlotte.

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