Join Our Team

We are the Homecare Association

We are the professional association for organisations who supply care to people in their own homes.

The principles that we live by as an organisation are:

Integrity

It is important to us to be honest, trusted, reliable, grounded and stable.

Intelligence

It is important to us to adopt an intelligent and evidence-based approach to our work.

Inclusivity

It is important to us that we are welcoming and engaging, treating everyone with respect, listening carefully and with empathy to achieve understanding.

Inspiration

It is important to us to inspire and motivate all of us, being ambitious, creative, confident and courageous, and acting with conviction.

Influence

It is important to us that we have a positive impact, leading and influencing our communities through skilful communication and development of relationships, to act.

With over two-thousand members in the UK, our success is dependent on the skill and motivation of our staff.

We're a friendly bunch and work exceptionally hard to support and champion our members and the wider homecare sector. If you're interested in helping us do this you can view any current vacancies below. Please note we are not currently looking for third party support with recruitment.

Our offices are in Waterloo, London, just a few minutes from the station.

There are lots of reasons to join us, not least our excellent Staff Benefits package:

Staff Benefits

As an employee of the Homecare Association, you will have access to the following benefits:

Annual Leave

Staff are entitled to 28 days annual leave. Staff may be required to take 3 of these days over the Christmas holiday period if the offices are closed. These entitlements are in addition to all public Bank Holidays in England. Annual leave and bank holiday entitlement for part-time staff and those on fixed-term contracts are on a pro rata basis.

Occupational Sick Pay Scheme

Upon successful completion of probation, staff are entitled to occupational sick pay calculated on an incremental allowance based on length of service. For staff recruited after 1 July 2022, the entitlement is:

Less than 6 months: 2 weeks full pay
6-12 months: 2 weeks full pay, 2 weeks half pay
12-36 months: 4 weeks full pay, 4 weeks half pay
Over 36 months: 8 weeks full pay, 8 weeks half pay

Pension Scheme

New employees will be automatically enrolled into the pension scheme. Employees are required to make a 3% contribution to the scheme and the Association will contribute 7% of your total pay. Employees can contribute more if they wish, via deduction from net salary net of basic rate of tax, which is then credited in full by Royal London. You will have the right to opt-out of the pension scheme at enrolment or leave the scheme (suspend contributions) in future once enrolled if you wish, but in both instances, you will forego the employer contribution as well as not contribute yourself.

Death in Service Insurance

In the unfortunate event of your death while employed by the Homecare Association the scheme will make a payment to a nominated beneficiary(s) of 4 times your salary.

Employee Assistance Programme

Telephone support is available to employees 24/7 for issues they may be facing, such as work-related stress, depression, relationship issues, legal concerns, coping with change, parenting issues, financial concerns, and more. Training and guidance are also available on topics that relate to employee well-being.

Season Ticket Loans

Where appropriate, staff may request a season ticket loan which is repayable over the duration of the season ticket. More information is available on request.

We're an equal opportunities employer, committed to ensuring that the talents and resources of all employees are utilised to the full. It is our objective that there shall be no discrimination towards applicants or employees for any reason of race or ethnic origin, creed, colour, religion, political affiliation, disability or impairments, marital status, parenthood, sexual gender, sexual orientation or offending background. More about us

Current vacancies

Marketing Assistant

Details

Full-time
Hybrid (Two days-a-week in central London office)
£28k pa

Role purpose

This is a great opportunity for a hard worker who is eager to learn and contribute to all aspects of the marketing mix. The role provides administrative, analytical and event support and is important to the smooth and effective running of the Marketing Team and member recruitment and engagement.

Key responsibilities and example tasks (dependent on strengths)

Support the marketing function

Assist with all marketing campaigns, including online, print and events
Conduct market and client research
Help to keep marketing and communications projects on track
Assist in the delivery of member recruitment projects

Assist with online events

Webinar and training workshop support including attending online events and providing technical support as required, including monitoring the chat and Q&A functions.
To coordinate the printing and production of workshop resources, maintaining accurate listings of current stock.
To provide a point of contact for delegates looking to book onto courses and webinars, and to respond to queries and provide assistance with booking processes.
Collate bios and photos of speakers and add to the website

Assist with offline events

Attend trade shows and company events
Help to organise event logistics for Conferences, awards, trade shows, regional events, etc.
Support promotion of events including building web pages and emails
Attendee registration and assistance at events
Undertake occasional travel and overnight accommodation, where requested, to support events
Collect speaker bios and photos and add to website

Assist with printed publications

Organise and manage marketing collateral
Proofing and editing support for leaflets and magazine

Assist with online communications

Assist in the creation and sending of emails to members
Collate good news stories and upload to web pages
Create social media ‘sales’ posts
Monitor social media channels and engage with comments where appropriate
Suggest improvements to all online comms
Record weekly insights from all online channels
Fill in KPIs for online channels and events

Assist with the website

Monitor stock for online shop and fulfil orders
Suggest improvements, additions and promotions for shop
Regularly check website content
Assist with minor edits to web content

Provide Member support

Check and update member profile information
Answer member information enquiries
Monitor Association mailboxes

Person specification

Essential

Good work ethic, punctual and polite
Willing to learn
Great with people
Experienced in using Microsoft Office
Strong written and verbal communication skills
Good level of organisation and attention to detail
Comfortable with multi-tasking and working to deadlines
Understanding of basic business and marketing concepts
Good time management skills

Desirable

Demonstrable experience with social media platforms (Facebook, X, LinkedIn, You Tube, Instagram)
A sales mindset

If you do not exactly match the skills and experience outlined above but feel that you have the right drive and personality to excel in this position, please feel free to apply as training and support will be provided.

The Homecare Association is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, and we welcome applications from those typically under-represented in business.

How to apply

Please submit your CV and a short covering letter detailing your suitability for the role and your availability for an online interview between 16^th and 22^nd July to [email protected] by Wednesday 8^th July 2026.

Please note: If you have not heard from us within a week of the closing date, please assume that you have not been successful.