Redesigning Care Delivery for a Digital World

In today’s evolving care landscape, digital transformation is no longer a future goal — it's a present necessity. Yet many homecare organisations are still navigating the barriers that prevent real progress. So what’s holding us back?

Join Sentai for a dynamic and forward-thinking discussion: “Redesigning Care Delivery for a Digital World: What Are We Waiting For?” — a must-attend session for homecare executives ready to lead through innovation.

Key themes we'll explore include:

Strategies to differentiate your homecare brand through digital innovation
How can homecare companies confidently embrace technology to improve in-home care?
Driving better outcomes for clients and their families
What are the barriers to rolling out new solutions?

Whether you're grappling with budget constraints, operational complexity, or simply trying to cut through the noise, this session will offer real-world insights and practical strategies for driving change.

Your Facilitator:

Daniel Casson

Managing Director, Casson Consulting

Daniel is a leading consultant in digital transformation and innovation within the social care sector. He is the Managing Director of Casson Consulting, which he founded in 2019 to foster new ways of working across health and social care. His work focuses on bringing together care providers, local authorities, tech innovators, and people with lived experience to co-create solutions that improve outcomes and efficiency

Your panellist:

Nicola Mewse - Group Managing Director, Hales Homecare

Nicola is a senior leader in social care and recruitment, driving innovation and excellence across the UK homecare sector. As Group Managing Director of Hales Group, she leads a network of over 30 care branches, championing person-centred services and workforce development. Her work brings together care professionals, commissioners, and communities to deliver high-quality, responsive care that meets evolving local needs.

Stella Shaw - Director and Registered Manager, StellarCareNW Ltd

Stella is a nurse leader and founder of StellarCare NW, a nurse-led domiciliary care agency delivering over 1,500 care hours weekly across Cheshire. With a background in cardiology and nurse education, she blends clinical expertise with innovation to reduce hospital admissions and improve care at home. Stella has tackled recruitment challenges through international sponsorship and now expands services to include complex care and support for learning disabilities and Autism. She also serves as a Championing Social Care Ambassador and sits on the Board of Directors for Partners in Care.

Muhammad Damji - Managing Director, Caring Crew

With an MSc in International Health Management from Imperial Business School, Muhammad oversees multiple family enterprises, including two domiciliary care agencies: Caring Crew Limited in Peterborough and Intercare Community Support Ltd (trading as Advanced Care) in Coventry. Caring Crew provides long-term elderly home care, whilst Advanced Care recently secured the Short Term Home Support contract alongside existing long-term services. Muhammad manages 12 management staff overseeing 110 employees. Both organisations hold "Good" CQC ratings and maintain full regulatory compliance.