Join Our Team
We are the Homecare Association
We are the professional association for organisations who supply care to people in their own homes.
The principles that we live by as an organisation are:
Integrity
It is important to us to be honest, trusted, reliable, grounded and stable.
Intelligence
It is important to us to adopt an intelligent and evidence-based approach to our work.
Inclusivity
It is important to us that we are welcoming and engaging, treating everyone with respect, listening carefully and with empathy to achieve understanding.
Inspiration
It is important to us to inspire and motivate all of us, being ambitious, creative, confident and courageous, and acting with conviction.
Influence
It is important to us that we have a positive impact, leading and influencing our communities through skilful communication and development of relationships, to act.
With over two-thousand members in the UK, our success is dependent on the skill and motivation of our staff.
We're a friendly bunch and work exceptionally hard to support and champion our members and the wider homecare sector. If you're interested in helping us do this you can view any current vacancies below. Please note we are not currently looking for third party support with recruitment.
Our offices are in Waterloo, London, just a few minutes from the station.
There are lots of reasons to join us, not least our excellent Staff Benefits package:
Staff Benefits
As an employee of the Homecare Association, you will have access to the following benefits:
Annual Leave
Staff are entitled to 28 days annual leave. Staff may be required to take 3 of these days over the Christmas holiday period if the offices are closed. These entitlements are in addition to all public Bank Holidays in England. Annual leave and bank holiday entitlement for part-time staff and those on fixed-term contracts are on a pro rata basis.
Occupational Sick Pay Scheme
Upon successful completion of probation, staff are entitled to occupational sick pay calculated on an incremental allowance based on length of service. For staff recruited after 1 July 2022, the entitlement is:
- Less than 6 months: 2 weeks full pay
- 6-12 months: 2 weeks full pay, 2 weeks half pay
- 12-36 months: 4 weeks full pay, 4 weeks half pay
- Over 36 months: 8 weeks full pay, 8 weeks half pay
Pension Scheme
New employees will be automatically enrolled into the pension scheme. Employees are required to make a 3% contribution to the scheme and the Association will contribute 7% of your total pay. Employees can contribute more if they wish, via deduction from net salary net of basic rate of tax, which is then credited in full by Royal London. You will have the right to opt-out of the pension scheme at enrolment or leave the scheme (suspend contributions) in future once enrolled if you wish, but in both instances, you will forego the employer contribution as well as not contribute yourself.
Death in Service Insurance
In the unfortunate event of your death while employed by the Homecare Association the scheme will make a payment to a nominated beneficiary(s) of 4 times your salary.
Employee Assistance Programme
Telephone support is available to employees 24/7 for issues they may be facing, such as work-related stress, depression, relationship issues, legal concerns, coping with change, parenting issues, financial concerns, and more. Training and guidance are also available on topics that relate to employee well-being.
Season Ticket Loans
Where appropriate, staff may request a season ticket loan which is repayable over the duration of the season ticket. More information is available on request.
We're an equal opportunities employer, committed to ensuring that the talents and resources of all employees are utilised to the full. It is our objective that there shall be no discrimination towards applicants or employees for any reason of race or ethnic origin, creed, colour, religion, political affiliation, disability or impairments, marital status, parenthood, sexual gender, sexual orientation or offending background. More about us
Current vacancies
Policy and Programmes Delivery Lead 1-year fixed term contract
Salary: £55,000
Location: Waterloo SE1 (2 days office‑based, 3 days home‑based if full time)
The Homecare Association is recruiting an experienced Policy and Programmes Delivery Lead to join us on a one-year fixed term contract.
This is a operational leadership role. The most important prerequisite is strong programme management and line management experience in a complex, fast-moving environment.
You will lead the delivery of our policy, practice and innovation work programme. You will ensure projects stay on track, risks are managed early, and the team performs at a high standard. You will translate strategy into clear operational plans and support a talented team to deliver impactful outputs.
If you understand adult social care, that will be a significant advantage. However, we are primarily looking for someone who knows how to run programmes well, manage people confidently and deliver results.
This role suits someone who wants to make a tangible difference in a sector that matters, while working across a wide range of interesting and nationally relevant topics.
We’re seeking someone who is:
-
An experienced programme or portfolio manager who has led complex workstreams from plan to delivery
-
A confident and capable line manager who supports, stretches and holds people to account
-
Calm under pressure, able to prioritise quickly and make sound decisions
-
Organised and disciplined in tracking milestones, risks, dependencies and performance
-
Comfortable escalating issues early and constructively
-
Skilled at translating strategic direction into clear operational plans
-
Emotionally intelligent and able to build trust across a professional team
-
Credible and confident when engaging with senior stakeholders
-
Motivated by meaningful, public-interest work
-
Values-driven, with strong alignment to integrity, intelligence, inclusiveness, inspiration and influence
As an employee of the Homecare Association, you’ll have access to a generous package of benefits, including:
-
Death in Service insurance (4× salary)
-
28 days annual leave plus bank holidays
-
Occupational sick pay after successful probation
-
Pension scheme with 7% employer contribution
-
24/7 Employee Assistance Programme
-
Season ticket loan
-
Health Cash Plan providing access to GP services, assessments, counselling, discounts and wellbeing support
You’ll join a friendly, professional team that works together to ensure Homecare is valued, so that people can live well at home and flourish within their communities.
If you’re proactive, organised, and motivated by making a positive impact, we’d love to hear from you.
How to apply
If this opportunity feels like a good fit, we’d be delighted to hear from you. Please email your CV and a covering letter (no more than two pages of A4) tailored specifically to this role directly to ourHead of Policy, Practice and Innovation, Daisy, at [email protected].
We’re genuinely interested in understanding what motivates you, what you’ll bring to the role, and how this position aligns with your experience and aspirations.
The role profile can be downloaded here.
Application deadline: Monday 9 March 2026 at 9.00am
We encourage early applications, as we will review submissions as they come in and may close the vacancy early if we receive sufficiently strong applications..
We look forward to hearing from you. If you have any questions about the role or the process, please feel free to get in touch.
Membership Administrator & PA to the Director of Corporate Services
Salary: £35,000–£40,000
Location: Waterloo SE1 (2 days office‑based, 3 days home‑based)
The Homecare Association is recruiting a Membership Administrator and Personal Assistant to support our Director of Corporate Services and help keep our membership operations running smoothly. This is a great opportunity for someone who enjoys variety, takes pride in being organised, and thrives in a role that combines people‑focused customer service with structured administrative work.
You will provide day‑to‑day PA support to the Director of Corporate Services: managing diaries, scheduling meetings, preparing papers, organising logistics, and helping to keep workflows on track.
You will also play an important part in supporting our membership function. This includes responding to enquiries, supporting the public using our Find Care directory, keeping our CRM up to date, preparing membership communications and renewal documents, and helping coordinate webinars and membership‑related events.
We’re seeking someone who is:
- A strong communicator, both verbally and in writing
- Exceptionally organised with excellent attention to detail
- Confident in managing multiple tasks, deadlines and priorities
- Comfortable speaking with members of the public and providing clear, practical information
- Experienced in using CRM systems and maintaining accurate data
- Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Calm, reliable, and able to exercise good judgement when juggling competing demands
- A business administration qualification or equivalent experience is required
- Experience supporting senior leaders is desirable but not essential.
As an employee of the Homecare Association, you’ll have access to a generous package of benefits, including:
- Death in Service insurance (4× salary)
- 28 days annual leave plus bank holidays
- Occupational sick pay after successful probation
- Pension scheme with 7% employer contribution
- 24/7 Employee Assistance Programme
- Season ticket loan
- Health Cash Plan providing access to GP services, assessments, counselling, discounts and wellbeing support
You’ll join a friendly, professional team that works together to ensure Homecare is valued, so that people can live well at home and flourish within their communities.
If you’re proactive, organised, and motivated by making a positive impact, we’d love to hear from you.
How to apply
If this opportunity feels like a good fit, we’d be delighted to hear from you. Please email your CV and a covering letter (no more than two pages of A4) tailored specifically to this role directly to our Director of Corporate Services, Jon, at [email protected].
We’re genuinely interested in understanding what motivates you, what you’ll bring to the role, and how this position aligns with your experience and aspirations.
The role profile can be downloaded here.
Application deadline: Tuesday 3 March 2026 at 9.00am
We encourage early applications, as we will review submissions as they come in and may close the vacancy early if we receive sufficiently strong applications.
Shortlisted candidates will first be invited to an informal ‘getting to know each other’ conversation, giving you a chance to learn more about us and the role. This will be followed by more structured interviews.
We look forward to hearing from you. If you have any questions about the role or the process, please feel free to get in touch.