
An outstanding rating can have many benefits beyond attracting customers: boosting morale and retaining staff, recruiting new staff, improving and emphasising a great company culture.
- What does it mean for your whole company to live and breathe your mission?
- How do you recruit outstanding people? And how do you keep them?
- How do you know what to improve?
- Why being a smaller company could be a big advantage.
Hear from homecare providers who have experienced CQC inspections and been judged as outstanding. What was the journey like? How has it affected their businesses? How can it be maintained?
Take aways
- Plenty of opportunities to ask your questions
- Tips and tricks and practical pointers
- The whys and hows of auditing
- Where to look and who to ask to learn more
- Examining and adjusting your company values
- What should you do now?
- What should you do during an inspection?
- What should you do after an inspection?