What good data looks like in domiciliary care and how to use it
The answer isn’t just better software. It’s about shifting how we think about data. It needs to become more than a compliance exercise. It should be a strategic asset that can improve lives, boost independence, and lighten the load for care teams.
What’s the problem with how we use data now?
• Dashboards buried three clicks deep in legacy systems.
• Incident logs that flag issues after it’s already too late.
But used well, data doesn’t just help with audits. It can transform care.
So, what does ‘good’ data actually look like?
Here’s what that means in practice:
1. Accessible
2. Actionable
Good data points you somewhere. It shows patterns and trends. It tells you where to pay attention, whether that’s hydration, sleep, mood, or medication errors. It doesn’t just show you a list. It shows you the “so what”.
3. Accurate
If records are backfilled or tick-box exercises, the insights you draw won’t be trustworthy. The right tools make it easy for carers to capture what matters in the moment so that decisions are based on real, timely observations.
4. Aligned to outcomes
Too often, data reflects tasks rather than goals. But the real power of digital care records is in tracking progress toward what really matters to each person. That might mean cooking their own breakfast or simply having an unbroken night’s sleep.
Turning observations into strategic insight
Here are a few practical ways homecare providers can start using data more meaningfully, without needing a data scientist on the team.
Start with dashboards, not downloads
Look for patterns, not just incidents
Use data to support risk-taking, not avoid it
The hidden cost of legacy systems
Legacy systems are often clunky, hard to navigate, and difficult to interrogate. Even worse, many don’t integrate with other tools. That means managers have to pull reports from multiple places, with no way to see the full picture.
Warning signs your system might be holding you back:
• Updates come once a year (or less)
• Reporting feels like building a pivot table in Excel
• Data is trapped in PDFs or only exportable as raw CSVs
• You’re still emailing support for basic questions
• Your team avoids using it unless absolutely necessary
Why this matters for small providers
With better design, automation, and AI-powered insights, we’re heading toward a world where:
• Insights come to you, not the other way around
• Systems learn from your data and surface patterns automatically
• Even the smallest providers can run services with confidence
Crucially, platforms like Log my Care are being built with frontline providers, not just for them. That means making sure systems are usable, helpful and accessible to teams of all digital confidence levels.
A real example: From data to independence
Using Log my Care, they began tracking his meals, hydration, activity and engagement every day. Using those records, they worked with his GP to trial a new anti-seizure medication – one with fewer cognitive side effects. They also introduced an adaptive tricycle, measuring progress toward independence.
The outcome? He lost weight. Became more engaged. Made his own decisions. And eventually moved into his own flat with just a few hours of care per day.
That’s the power of good data. Not just for compliance, but for building the life someone wants.
Where should you start?
• Pick one area to explore deeply each month – like hydration, missed meds or mood.
• Get your team involved. Ask what patterns they notice.
• Use data to tell a story. Show commissioners, regulators and families the “why” behind your care decisions.
In summary
• Spot problems before they escalate
• Support independence, not dependency
• Make better use of your team’s time
• Drive quality improvement
• Show your impact with confidence
So ask yourself: Is your system showing you what matters most? Or is it just another digital filing cabinet?
For more tips on how to use data and technology to drive better care outcomes, visit Log my Care.