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The Care Quality Commission (CQC) has published new research highlighting what good care looks like for people living with dementia.
The CQC commissioned IFF Research, working with Leeds Beckett University, to review dementia care practice across the UK and worldwide. The report identifies four key areas where health and social care providers can raise standards: person-led care, equalities and human rights, staffing and training, and leadership and culture.
The research stresses that care providers must involve people with dementia, and their families and carers, in shaping their own care plans. Staff training in communication, including body language and non-verbal cues, emerged as a particularly important factor, as did cultural awareness and language support. Using a ‘train-the-trainer model’ can support effective dementia training, and positive leadership employing quality assurance tools, such as audits and performance review tools, helps to monitor care delivery.
The report also warns that the number of people living with dementia will grow significantly in coming decades, placing increasing pressure on care providers, hospitals and GPs to deliver consistently high-quality, person-centred care.
The Homecare Association offers Dementia Care - Train the Trainer Workshops - see our Training and Events.
