‘Have Your Say’ Workforce Survey highlights experiences of care workers across Wales

Social Care Wales has published the 2026 ‘Have Your Say’ Workforce Survey: Summary of Responses from Care Workers, providing insight into the views and experiences of care workers across a range of social care settings, including domiciliary care.

The survey explores topics such as job satisfaction, wellbeing, workload, training and career development. Responses indicate that many care workers value the opportunity to make a positive difference to people's lives and report strong commitment to the individuals they support. The findings also highlight the importance of supportive management, access to training and opportunities for professional development in retaining staff within the sector.

For domiciliary care providers, the survey reflects some of the specific challenges associated with delivering care in people's own homes. Care workers identified issues relating to workload pressures, travel between visits, staffing availability and the need for continued support to meet the demands of their role. The findings also emphasise the contribution of the care workforce in helping people maintain independence and remain in their own homes for longer.

The report provides further evidence of the opportunities and challenges affecting the social care workforce in Wales and offers valuable insight into the factors that influence recruitment, retention and workforce wellbeing across the sector.

Read the full report: ‘Have Your Say’ Workforce Survey 2026: Summary of Responses from Care Workers