Guardian Angel Carers Case Study: How We Use Medication Robots to Support Clients Before They Need Formal Care
Background
At Guardian Angel Carers Spelthorne, Elmbridge and Runnymede as soon as we saw medication robot systems, we knew we had to try the technology in our service. We often meet people who are beginning to struggle at home — not because they need full-time care, but because they’re finding it harder to manage something that should be simple: taking medication correctly.
Missed doses can lead to declining health, falls, loss of confidence, and even avoidable hospital admissions. We wanted to find a safe way to support people before they reached crisis point. That’s why we introduced a medication robot — an automated system that dispenses the right medication at the right time, with no missed doses. It also includes a built-in two-way video link, allowing us and family members to check in remotely, offering reassurance and early social contact.
By using smart medication robot, we’re able to provide what we call “pre-care” support — helping individuals stay independent, safe, and well at home for as long as possible, often delaying or reducing the need for traditional care visits.
Client Story 1 – Supporting Independence While Living With Dementia
One of our clients, an 85-year-old woman living with dementia, was missing doses regularly. Her family were understandably worried about her declining wellbeing. When we introduced the robot, her medication became consistent overnight.
Through the device’s video calling feature, we spoke with her daily. These regular check-ins helped us spot concerns around her personal care early on. We were able to gently guide her family towards affordable twice-weekly support visits — long before her needs became urgent.
The system didn’t just ensure medication adherence; it helped us take preventative action and maintain her independence with dignity.
Client Story 2 – Regaining Confidence After Hospital Discharge
Another client — an 81-year-old man recovering from a suspected TIA — returned home from hospital but struggled to remember his medication. Once we set him up on the system, he began taking his medicines on time every day, and his health improved rapidly.
As he recovered, his confidence grew. He began to understand how much proper adherence mattered to his wellbeing. Eventually, he was able to return to self-managing his medication — but he knows should he ever need extra support again. That reassurance alone has made a huge difference.
Client Story 3 – Providing Support Without Feeling Intrusive
We also support an 85-year-old woman who had experienced a fall that left her family wanting more support. But she didn’t want daily care visits. For her, this was the perfect compromise — she could keep her independence while still having a safety net.
The two way video link meant we could check in without intruding on her routine, and her family gained peace of mind knowing she was safe and supported. She appreciated that the assistance was gentle, respectful, and delivered on her own terms.
Outcomes and Impact
Through these experiences, we’ve seen first-hand how digital medication management can transform early-stage support. Through the use of the Evondos system, we can:
- Maintain 99% medication adherence
- Spot changes in wellbeing early
- Prevent avoidable hospital admissions and emergencies
- Strengthen trust and transparency with families
By embracing a digital-first pre-care model, we’re helping people remain independent for longer, reducing pressure on the care system, and redefining what proactive, person-centred support looks like.
For more information on how you can endorse similar technology, visit Evondos
Priti Patel - Evondos