Member Site Help Guides

These member guides will assist you in navigating our members' online area, as well as performing key tasks such as downloading your membership certificate, adding new contacts, updating your directory listing and more!

Adding/Editing contact and organisation details

Edit Organisation and Contacts.pdf

There is no limit to how many contacts you can link to your membership, the more contacts you add the more you can be sure never to miss out on any information. We recommend adding marketing, HR, finance and managerial contacts in order to give you a mix of users that can fulfill tasks. 

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Downloading your membership certificate

Downloading your Membership Certificate.pdf

All of our members are able to display their personalised membership which details their membership number, expiry date and category of membership. 

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Downloading the Homecare Association Logo

Downloading the Homecare Association Logo.pdf

All of our members can download their member logo to be used in any marketing collateral, screen and print. This shows your affiliation to the Homecare Association as well as your commitment to helping shape homecare for the future. 

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Updating your directory listing

Updating your Care Directory Listing.pdf

With your membership, you will appear on our Find Care Directory page. We list all of our members so that service users or their family can find the closest provider to them. From this area, you are able to manage the information for your account that is visible to the public including logo, enquiry information, biography and more. 

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