CareLineLive

Horsham, United Kingdom

CareLineLive is the UK’s top-rated home care management software on Trustpilot, trusted by over 700 domiciliary care providers to reduce administration, improve efficiency and support high-quality, person-centred care.

An NHS England Assured Supplier for Digital Social Care Records (DSCR), CareLineLive is designed specifically for home care providers. It brings together powerful functionality with ease of use and crucially, genuine human support. We’re proud to be an official partner of the Homecare Association and to work closely with providers as a true technology partner, not just a software supplier.

CareLineLive is a secure, cloud-based, all-in-one platform supporting the full operational needs of a home care agency, including rostering and scheduling, care planning and records (including eMAR), payroll and invoicing, compliance reporting and secure access for office teams, carers and families through three connected portals.

The system continues to evolve with the sector. Features such as GP Connect integration (included at no extra cost) and regular product updates, shaped by customer feedback and regulatory change, help providers work smarter and deliver safer, more joined-up care.

Providers using CareLineLive consistently report time savings, reduced admin pressure, improved visibility across care delivery and greater confidence to grow and scale their services. Every customer benefits from a structured onboarding process and ongoing access to a responsive, knowledgeable support team.

As our customers say:
“CareLineLive has transformed the way we work and the quality of care we provide.”
The Sussex Village Home Care Service

“In just six months, we increased carer capacity by 25% and grew care packages by 15%, enabling us to hire more staff.”
Cavendish Homecare

“The CareLineLive support team were quick, responsive, and made it easy to work with the technology.”
Community Social Care

Watch ‘A day in the life’ for a home care provider using CareLineLive: https://youtu.be/UyEgrDz-yks

Corporate enquiries contact information

Directory telephone
03300 885767
Website
https://www.carelinelive.com
Directory email address
[email protected]
Address
The Business Park, Maydwell Avenue, Horsham, RH13 0AS, United Kingdom