09 Feb 2024
by Policy, Practice and Innovation Team

The Care Quality Commission has issued an update on its transfer to a new portal, which is being rolled out in stages. 

CQC say from 27 February all providers can sign up to the new portal. Until that date providers must wait for an invitation. Anyone invited to join the new portal should see the invitation email 'New CQC portal: sign up today'. This explains how to log in and use it.

The existing portal will become read-only on 27 February 2024, but providers can still access and download saved data until the end of March 2024.

Action required of users of CQC's existing provider portal

CQC say that existing accounts on its current portal will not be automatically transferred to the new provider portal. This means providers should:

  • Register for CQC's new portal when you are invited
  • Check your inbox for invites. Invitations to join the new portal are being sent out and all existing users will be invited by the end of February 2024
  • If you have not yet received your invite yet, don't worry, just make sure your contact details are up-to-date to receive your direct invite
  • Once you're signed up to our new portal, remember to log in to the existing portal and download your saved data before the end of March 2024.


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