12pm – 1pm GMT, 20 November 2025 ‐ 1 hour
Panel
This session looks at the ethical and legal dimensions of using artificial intelligence, examining how AI systems can impact individual rights, highlighting concerns around data privacy, algorithmic bias, informed consent, and accountability. The discussion will focus on the importance of building trustworthy AI that respects human dignity, ensures safety, and upholds fundamental rights, while also looking at the role of regulation, transparency, and inclusive design in achieving these goals.
Digital Projects Lead, Digital Care Hub
Katie is the Digital Projects Lead for the Digital Care Hub. For social care providers, by social care providers, the Digital Care Hub provides free guidance and support to care organisations on technology, data protection and cyber security.
Katie has played a significant role in advocating for and implementing digital solutions in social care and is the co-convener of the Oxford Project on the Responsible Use of Generative AI in Adult Social Care. Her work focuses on ensuring that digital innovations in social care are used ethically and effectively.
Her background includes working in nursing homes as both a carer and in operations.
Katie has been recognised for her work supporting care providers by receiving The Woman in Tech award at the Women Achieving Greatness in Social Care (WAGS) awards (2022) and the NHS England Award in the Public Service Category of the National Cyber Awards (2023).
Director of Adult Social Care Services, Derby City Council
Andrew is Director of Adult Social Care at Derby City Council, where he is leading transformational service reforms focused on early intervention and prevention. In his early career at the Care Quality Commission Andrew was an Inspector then an Inspection Manager before working at the Department of Health and Social Care as a Regional Assurance Lead. There, he contributed to the development of Charging Reform and CQC assurance policy White Papers. Andrew puts people at the heart of everything he does, driving change across health and social care and champions the use of technology and innovation to promote independence.Head of Research and Data Insights, , Good Things Foundation
Katie is responsible for evolving the way Good Things Foundation understands the impact they are making: how many, who, how and the change that is happening.
Katie’s expertise spans across many roles and sectors, where she has led projects and programmes that transform approaches to supporting people who are (digitally) excluded or have long term and life limiting health conditions. Her approach to research and evaluation ensures that these populations are fully included and their needs are considered and amplified as a result of the research.
Katie Heard is Head of Research and Data Insights at Good Things Foundation. She is responsible for evolving the way Good Things Foundation understands the impact they are making: how many, who, how and the change that is happening.
Katie’s expertise spans across many roles and sectors, where she has led projects and programmes that transform approaches to supporting people who are (digitally) excluded or have long term and life limiting health conditions. Her approach to research and evaluation ensures that these populations are fully included and their needs are considered and amplified as a result of the research.Programme Director , Digital Care Hub
Michelle is the Programme Director at Digital Care Hub with responsibility for Better Security, Better Care – the multi award winning, national programme funded by DHSC, supporting all CQC registered adult social care providers in England to improve their data and cyber security. Michelle has spent 15 years in and alongside the social care sector and has an MSc in International Public Health. With a dynamic career blending digital transformation, service improvement and innovation in health and social care. Prior to joining the Digital Care Hub she was the Deputy Director of Service and Innovation at Family Action.
Senior Associate, Anthony Collins Solicitors
A commercial lawyer with more than 10 years’ experience specialising in the health and social care sectors. Emma advises homecare providers on their customer and supplier relationships, working across public, private and blended funding models. Often advising on tech and data, Emma helps providers to navigate their information governance arrangements, making sure their digital processes stand up to scrutiny from their customers and the ICO.