9.10am – 10.10am GMT, 19 January 2023 ‐ 1 hour
Plenary Session
This session will consider the major national developments that will affect the use of digital technology in homecare now and into the future, and how these developments interconnect.



Assistant Director - Digitising Social Care, NHS Transformation Directorate

Chief Executive, TEC Services Association

Chief Executive, Homecare Association
Jane Townson is CEO of the Homecare Association. She has extensive experience in the social care, health, housing and technology sectors. Chair of the Board of Kraydel; formerly CEO Somerset Care Group; and Chairman YourLife (JV with McCarthy & Stone). Jane’s first career was in international leadership roles in research and development in ICI, AstraZeneca and Syngenta, where she was Global Head of Bioscience Research. She then established her own business providing consultancy and training on the link between lifestyle factors and public health, working with private individuals and public sector organisations.

Programme Director , Digital Care Hub
Michelle is the Programme Director at Digital Care Hub with responsibility for Better Security, Better Care – the multi award winning, national programme funded by DHSC, supporting all CQC registered adult social care providers in England to improve their data and cyber security. Michelle has spent 15 years in and alongside the social care sector and has an MSc in International Public Health. With a dynamic career blending digital transformation, service improvement and innovation in health and social care. Prior to joining the Digital Care Hub she was the Deputy Director of Service and Innovation at Family Action.

Chief Digital Officer , Care Quality Commission
Mark is the Executive director for Technology, Data & Insight at the Care Quality Commission. CQC is transforming to become a smarter regulator, with technology at the heart of accelerating improvements in how people experience health and care services, for a safer future. As part of CQC's transformation, it is building new data and insight capability to enable it to become insight-driven organisation - transforming how data and insight are used to drive our decision-making to give us a complete and up-to-date view of what we know about a provider, service or local area.
Mark has over 20 years of senior IT leadership and transformation experience across a broad range of industries, including financial services, insurance, retail, healthcare and not-for-profit.